Keep You Safe

If someone may see this device, use a safer device and account for help. Read safer browsing advice.

In immediate danger, call 000. For confidential support, contact 1800RESPECT on 1800 737 732.

An unknown tracker alert: what now?

An alert can be unsettling. It needs context: a borrowed item can trigger an alert, and unwanted tracking is also possible.

Put your safety before investigating

In immediate danger, call 000. If a partner or ex may be involved, seek support before confronting them or changing anything.

Removing or disabling a tracker may be noticed. Avoid carrying a suspected tracker to a location you need to keep private.

A specialist support worker or police can help you consider your next step.

What the alert can and cannot tell you

An alert can indicate that a compatible tracking item has been travelling with you. It does not establish the owner’s intent.

The detection map does not show when someone viewed the item’s location. Borrowed belongings can also explain an alert.

For current guidance, see Apple’s unwanted tracking alert information.

Phone alerts do not cover every kind of tracking device. No alert does not prove that a car or bag has no tracker.

Keep information only if safe

Records may help explain the concern, but shared accounts can expose them. Do not risk your safety to collect evidence.

  • If safe, record the alert wording, date and time.
  • Ask police about preserving a device or its identifying information before altering it.
  • Avoid dismantling vehicle parts or unfamiliar electrical equipment.

See eSafety evidence guidance.

Ask about a tracker sweep in Sydney

We offer in-person checks for suspected trackers and recording devices. Tell us whether the concern involves a car, belongings or a home.

We agree on access, scope, price and appointment length before booking. A remote phone review cannot physically inspect these spaces.

Detection has limits. A sweep cannot guarantee that every device will be found. We explain the scope and findings in writing.

Talk through your options

The first conversation is free. We quote before any paid work starts.

Ask about a safety check